Mayan Mansion: guest FAQs

Mayan Mansion rents from USD 1,995 per night (2-night minimum, June to October; 3 nights in May) up to USD 6,495 per night for New Year's week (7-night minimum, USD 45,465 for the week). November and early December are USD 2,195, Thanksgiving week USD 2,995, Christmas week USD 4,995, January USD 2,795, peak winter (February to mid-March) USD 3,195, spring break and Semana Santa USD 3,795, and late April USD 2,595. Ask for a quote and you'll get the full price with taxes included.

For 16 guests sharing two per bedroom, Mayan Mansion works out to about USD 125 per person per night at USD 1,995, about USD 200 at peak winter rates, and about USD 406 over New Year. That is often less than a room at a five-star resort, and you get a whole private home.

Ask for your quote with taxes shown. Stays in Quintana Roo carry 16% IVA (Mexico's VAT) plus a state lodging tax of 5% when you book direct (6% through booking platforms), so a quote that leaves them out can look about 18% cheaper than what you'll actually pay. We'd rather show you the real number up front.

Demand. Christmas, New Year, Easter and the dry winter months (December to April) are the most requested and most expensive. Late spring and late fall usually cost less, and longer stays can lower the nightly rate.

Yes, services are optional and priced separately, so your group chooses how much help it wants. Rose Medina, your house manager, can arrange a private chef for one meal or every meal, a champagne brunch around the kitchen's built-in champagne bar, a bartender for speakeasy nights, daily housekeeping, massage and spa treatments at the house, wake-up yoga by the pool, grocery and wine stocking before you arrive, airport transfers from Cancún, and excursions. Tell us what you'd like and we'll include it in your quote.

No. Playacar Phase 2 is the golf side of Playacar; the beachfront homes are in Phase 1. From Phase 2 the beach is a short drive or bike ride, and walkable from some streets. Because of the amount of sargassum in recent years, and it showing up at all times of year, the owners chose what they considered the best lot in Playacar off the beach. Too many vacations have been ruined by sargassum, but none will be at Mayan Mansion.

It's real, and we won't hide it. Sargassum usually arrives on Riviera Maya beaches from about April to October, with the worst months typically May through July. 2026 was a record year, with Playa del Carmen among the hardest-hit beaches. Arrivals usually fade from November through the winter. Because Mayan Mansion isn't on the beach, the seaweed doesn't reach the house or its pool, and on bad beach days cenotes and the pool are great alternatives.

The Atlantic hurricane season runs from June 1 to November 30. Most weeks pass with no storm, and if one does come, Mayan Mansion is ready. The house has a Cat 5 storm system installed by Hurricane Solution (hurricanesolution.com), so the house has a Cat 5 storm system installed by Hurricane Solution. Follow official weather guidance. Storms can still disrupt flights, so if you book in this period, travel insurance that covers weather cancellations is wise; ask us about our policy for storm warnings before you pay.

Playacar is a gated community with guards at the entrance around the clock. Visitors are registered with Playacar security and wear a wristband during their stay, which is part of what keeps the neighborhood quiet.

No guarantee should be inferred; discuss practical needs and precautions before booking.

Yes, downstairs. Playacar has strict noise rules, but Mayan Mansion has its own speakeasy in the basement: a party room with a bar and a disco ball that is completely soundproof. There are always limits, but the speakeasy is soundproof, so groups can make plenty of noise there without problems. Outdoor areas follow Playacar's quiet rules. Outdoor areas follow Playacar's quiet rules.

A private, completely soundproof party room in Mayan Mansion's basement, for your group only. It has emerald-green walls, a long wooden bar with a stone top and six green leather stools, arched display cabinets set into fluted wood, a disco ball over an open dance floor, lounge seating, and its own air conditioning. Its centerpiece is an antique carved Maya daybed, and a round glass panel in the living-room floor looks straight down into it. It's your night out without leaving the house: no taxis, no lines, no strangers.

A room designed by professional sound engineers to feel like a high-end audio showroom, for a listening experience like no other. Its dimensions, acoustic materials, speaker placement and equipment were designed together for that one room. Twelve gray leather recliners sit on three stepped tiers, theater style, in front of a wall of fluted wood. Bring your favorite album and hear it the way it was meant to sound, or watch a movie together on the big screen.

Ask us first. Events with outside guests need approval under Playacar's community rules. We'll tell you plainly what's allowed.

Yes. Mayan Mansion is one of the few handicap-ready vacation homes in Playa del Carmen. The Arrecife bedroom, on the ground floor, is handicap-equipped: a step-free walk-in shower with a built-in stone bench and a handheld shower, grab bars at the shower and toilet, an open vanity with knee space, a wide sliding door to the bathroom, and a pull-down closet rail and room safe within reach from a seated position. A wheelchair ramp is being added for step-free access into the house. A second ground-floor bedroom, Tortuga, suits a companion or family. Tell us who's coming and we'll describe the stairs and pool area honestly too.

For 12 to 16 people, often yes. You pay one rate for the whole house instead of eight rooms, and you get a private pool, a kitchen and living spaces where everyone can be together. Hotels win if you want restaurants, bars and a beach on site with no planning.

An all-inclusive suits groups that want food, drinks and entertainment handled. A villa suits groups that want privacy, their own schedule and time together in one place. Adding a private chef gets you much of the all-inclusive ease without sharing the pool with hundreds of strangers.

Both are inside the same gated, guarded community just south of downtown Playa del Carmen. Phase 1 is the beachfront side, with villas by the sea close to downtown. Phase 2 is built around the golf course, with more space, quieter residential streets and golf on your doorstep. Mayan Mansion is in Phase 2.

Downtown puts you on top of Quinta Avenida's restaurants and nightlife, along with the noise. Playacar is gated and calm, yet still close enough to reach Quinta Avenida in minutes.

Playa del Carmen is roughly 45 minutes to an hour from Cancún International Airport, closer than Tulum. It has more restaurants, shops and services nearby, and it puts Cozumel, cenotes, parks and Tulum's ruins within day-trip reach. Tulum is more boho and spread out, and its beaches were among the hardest hit by sargassum in 2026.

Booking direct means you deal with the people who know the house, get answers fast, and can plan chefs, transfers and tours in one conversation, with no booking-platform service fee added on.

Milestone birthdays, bachelor and bachelorette weekends, wedding parties staying together, multi-generation family reunions (two ground-floor bedrooms, one handicap-equipped), music lovers, golf groups, company retreats and EO or YPO forum retreats: groups that want to celebrate together, late, in their own house.

Couples or small groups (the house is priced for a full group), and guests who want to step straight onto the sand. (Nightlife comes to you: the soundproof speakeasy is downstairs.) We'd rather tell you now than disappoint you later.

Mayan Mansion has just opened, so there are no guest reviews yet, and we won't invent any. Every review our first guests leave, good or not so good, will be published on PlayaDreams.com. Until then, ask us anything on WhatsApp at +52 984 452 3604; we'll answer straight.

December to April is the driest, sunniest and most popular season, with the highest prices. November is a sweet spot: the rains ease, sargassum is usually fading, and it's before the holiday rush. Summer is hot, humid and the best value, but it is peak sargassum time and part of hurricane season.

Golf at the Playacar course, right in Phase 2; Quinta Avenida for dining and shopping; the ferry to Cozumel for snorkeling and diving; swimming in nearby cenotes; the eco-parks of Xcaret and Xel-Há; and day trips to the Tulum and Cobá ruins.

Book 6 to 12 months ahead for holiday weeks, agree on the budget and who sleeps where early, and decide on a private chef or self-catering before you arrive. Arrange airport transfers in advance; vans for big groups book up.

Mayan Mansion has 8 bedrooms, each with its own private bathroom, plus 2 powder rooms: 10 bathrooms in all. It sleeps up to 16 guests. Playa (the master suite) and Cenote Azul (the co-master suite) have king beds, Arrecife has two twin beds, and Tortuga, Jungle, Tuluminati, Bacalar and Chichén Itzá have queen beds. Tortuga and Arrecife are on the ground floor; the other six are upstairs.

In Playacar Phase 2, a gated, 24-hour-guarded community on the south side of Playa del Carmen, Quintana Roo, Mexico. The exact address is shared after booking. Downtown and Quinta Avenida are about 25 minutes on foot or a short taxi ride, usually around USD 10. Cancún International Airport is roughly 45 minutes to an hour away by car.

You won't be hot. Many mansions for rent in Mexico have undersized air conditioning, and a big group in a hot house is an uncomfortable stay. Mayan Mansion's great room is cooled by commercial-grade ceiling air conditioning, sized for a space that big, with a giant 12-blade ceiling fan overhead. Every bedroom, the speakeasy and the listening room have their own air conditioning.

No one gets the bad room. Every bedroom was designed one by one around a place in the Yucatán, with its own art, colors and details, and all the carpentry in every bedroom was made by hand by a local carpenter in hardwood the owners picked out. Every bedroom has a private bathroom. The themes: Playa (the beach), Cenote Azul (the cenotes), Tortuga (sea turtles), Arrecife (the reef), Jungle / Jaguar, Tuluminati (bohemian Tulum), Bacalar (the Lagoon of Seven Colors) and Chichén Itzá.

Yes, it was built for that. The ground floor is one great room where the living room, dining table and kitchen open into each other, and a full wall of glass slides open to the pool. The kitchen has a long stone island with a wooden breakfast bar, a professional range with a griddle, a built-in ice maker, and custom hardwood cabinets made by a local carpenter. Down the middle of the island runs a full champagne bar, a trough carved into the stone that fills with ice: the centerpiece of the champagne brunch many groups ask us to organize (at extra cost).

Yes, a private pool and jacuzzi in a jungle garden, with a wooden sun deck, loungers, a big umbrella and a hammock behind the pool for afternoon naps.

A reading room about 20 feet off the ground, supported by a strong rope net, beside a floor-to-ceiling window over the palm trees. It's the spot everyone photographs and the quietest place in the house for an afternoon with a book.

Mayan Mansion is a modern house designed around the Maya world and Maya philosophy. A Maya arch greets you at the front. The front door represents the entrance to Xibalba, the Maya underworld. The four columns of the entrance represent the four elements, wind, water, fire and earth, and the circular window in the middle of the door frame represents the fifth, quintessence. The pool follows the principle "as above, so below": the constellation of Virgo, the sign of prosperity, is set into the pool floor in LED lights. Our hope is that the Maya gods bless the house, and every guest, with the prosperity of the ages.

We know a mansion this size uses a lot of energy, so we built it to give back as much as we can. Thirty-two rooftop solar panels generate much of the house's power, keeping it as close to carbon neutral as a house this size can be. A passive geothermal ventilation system cools incoming air through the ground, and a magnetic water conditioner in the cistern keeps hard water from scaling the pipes without salt, acids or filters.

Mayan Mansion was built by PlayaBuilder.

Yes. Playacar security asks for the names of all guests in advance, and each guest gets a wristband to wear during the stay. Rose handles the registration with you before arrival.

The availability calendar on PlayaDreams.com shows booked and open nights, updated automatically from Airbnb and VRBO, with the nightly rate on every open night. Choose your check-in and check-out to see the estimated rent and the minimum stay, then send a request. Our rental specialist replies personally with a full quote, including taxes, and the next steps. You can also message us on WhatsApp at +52 984 452 3604 or email info@playadreams.com.

Rose Medina, your house manager. She'll be in touch with you the minute you book, and she takes care of everything you need, from a private chef to excursions or wake-up yoga every morning.

Yes. Tell Rose what you'd like (airport transfers, a private chef, grocery pre-stocking, excursions, tours) and she'll plan it with you before you arrive.