Your house manager
Rose Medina, House Manager, Mayan Mansion
Rose Medina is the house manager of Mayan Mansion, a private 8-bedroom, 10-bathroom mansion for rent in Playa del Carmen, Mexico, with its own soundproof speakeasy in the basement and a listening room designed by professional sound engineers, in the gated Playacar Phase 2 community, booked directly through PlayaDreams.
Rose is the person every group talks to. She contacts each group the minute they book, registers them at the Playacar gate before they arrive, and stays one WhatsApp message away for the whole stay. She also designs the experiences that make a stay at Mayan Mansion feel like no other house in Playa del Carmen:
- Speakeasy nights: a bartender, cocktails and a DJ in the soundproof basement speakeasy, where the group can make plenty of noise without problems. There are always limits, but the room is soundproof.
- Listening room nights: a movie, a concert or an album night in the room designed by professional sound engineers.
- The champagne brunch: set around the champagne bar carved into the kitchen’s stone island.
- A private chef: for one meal or every meal.
- Wake-up yoga and wellness: yoga by the pool, taught or arranged by Rose, and massage at the house.
- Celebrations: birthday, bachelorette and anniversary setups, from decoration and the cake to a photographer for the night.
- The Riviera Maya: cenotes, Tulum, Cozumel, Chichén Itzá and boat days, with trusted local guides.
- Arrival made easy: private transfers from Cancún airport, and the kitchen stocked with groceries, wine and champagne before you walk in.
Every service is optional and priced separately, so each group chooses how much Rose takes off their hands.
Rose has managed vacation rentals in Playa del Carmen since 2021, handling every part of a guest’s stay, from the first question to after checkout: check-in and check-out, housekeeping and maintenance teams, and solving problems the moment they come up. Before that, she worked as a luxury real estate advisor in the Riviera Maya, showing high-end homes to buyers and renters. She is also a professional event coordinator who has planned private and corporate events from start to finish, including vendors, budgets and logistics, which is why milestone birthdays, reunions and retreats at Mayan Mansion run smoothly.
Rose is a yoga teacher certified by Yoga Alliance, with 200-hour teacher training completed in India, and has practiced yoga daily for seven years. She studied real estate at Universidad La Salle in Playa del Carmen and graphic design at the Universidad Autónoma de Guadalajara. She speaks native Spanish and advanced English, and she is based in Playa del Carmen.
Contact Rose: info@playadreams.com · WhatsApp +52 984 452 3604
Ask Rose: 100 answers
Rose has answered the 100 questions groups ask most about renting Mayan Mansion. Pick a topic:
See all 100 answers →Guides by Rose
- How much does it cost to rent a mansion in Playa del Carmen?
- Hurricanes, sargassum and noise rules: what can go wrong with a villa rental in Playa del Carmen
- Mansion, resort or three condos? The best way to house a group of 16 in Playa del Carmen
- Wheelchair-accessible mansion rentals in Playa del Carmen: what to ask before you book
- Planning a milestone birthday or reunion in Playa del Carmen: a house manager's 30-day checklist
- Is there a villa in Playa del Carmen with its own speakeasy? Inside Mayan Mansion's party room and listening room
- Who sleeps where? A guide to the eight bedrooms at Mayan Mansion
- The best time to rent a mansion in Playa del Carmen with a group, month by month
- The Maya story built into Mayan Mansion, from the front door to the bottom of the pool
- Hosting a company or forum retreat in a private mansion in Playa del Carmen
Have another question? Ask Rose.
Rose Medina answers every question personally, usually the same day. If it's a question other guests will have too, her answer may end up on this page.